ShopperTrak Key Account ManagerWhat You Will DoAs a Key Account Manager within ShopperTrak, you will be responsible for managing and growing a portfolio of strategic customer accounts across the retail sector. Supporting the execution of our key account strategy, you will develop trusted customer relationships, drive commercial growth, and maximise the value customers receive from our data-driven solutions. Working closely with internal teams and customer stakeholders, you will identify opportunities to expand our footprint, increase wallet share, and retain critical business. This role will focus on a select group of high-potential named accounts, ensuring long-term partnership success while delivering against revenue, profitability,
and retention objectives.What We OfferCompetitive salary and bonus opportunityCompany pension scheme25 days annual leave plus bank holidaysLife assuranceEmployee assistance programmeOngoing training and developmentCareer progression opportunities within a general organisationAccess to employee wellbeing and discount programmesHow You Will Do ItManage a portfolio of strategic ShopperTrak customer accounts.Build and maintain long-term relationships with key decision-makers and influencers.Develop and execute account growth plans aligned to customer objectives and business targets.Drive customer retention by ensuring customers realise value from ShopperTrak solutions and services.Identify opportunities to expand existing accounts through additional products, services, and capabilities.Lead commercial discussions, renewals, and contract negotiations.Collaborate with sales, operations, customer success, and technical teams to deliver excellent customer outcomes.Monitor account performance, customer satisfaction, and revenue growth metrics.Provide accurate sales forecasts and account reporting.Maintain a strong understanding of retail trends, customer challenges, and competitive market developments.What We Are Looking ForRequired:Proven exper
📌 Key Account Manager (España)
🏢 Johnson Controls
📍 España
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