Interim Controller - Carlisle
Interim Controller
Location: Carlisle
Reporting to: Control Duty Manager
Contract Type: Interim, with a view to becoming permanent following a successful interim period.
About the role
As a Controller , you will play a vital role in the safe, secure and reliable delivery of NTS Rail operations. Working within the Control Room, you will manage real-time train operations across the network, ensuring customer requirements are met while responding effectively to any disruption, delays or incidents.
This is a fast-paced and rewarding role where no two days are the same. You'll work closely with internal teams, Network Rail, customers and key stakeholders to maintain service performance, restore services during disruption and ensure operational excellence across the Rail Division.
The role operates on a 24/7 shift pattern and attracts a shift allowance.
What you'll be doing
- Managing real-time rail operations through the Control Room to ensure the safe and efficient delivery of services.
- Monitoring train performance and responding quickly to incidents,



delays and operational disruptions.
- Working with train crew, fleet teams, customers and Network Rail to maintain services and recover operations when issues arise.
- Providing accurate operational updates to customers, stakeholders and internal colleagues.
- Booking train crew on and off duty and responding to short-notice resource changes.
- Ensuring fleet defects and operational issues are reported and escalated appropriately.
- Supporting locomotive, wagon and coach diagramming activities to maintain service delivery.
- Liaising with other freight operating companies and stakeholders to secure operational resources when required.
- Investigating delays and providing information to support performance improvement activities.
- Maintaining accurate Control Room records, logs and operational documentation.
- Supporting emergency response arrangements and complying with all operational, saf

📌 Interim Controller (País Vasco)
🏢 Nuclear Transport Solutions
📍 País Vasco