Overview

As a Business Consultant at SITA, you will guide the delivery and implementation of Airport Management Systems for clients, acting as a subject matter expert on SITA technologies. You will translate client needs into optimized processes, train superusers, and facilitate system configuration and integration with third-party vendors. You'll work closely with customers to validate requirements, run structured workshops, and support go-live with early-life assistance.

The role brings travel to customer sites and spans consulting, solution design, and cross-functional collaboration to drive operational improvements. This is an opportunity to shape how airports operate with cutting-edge tech in a

Compensaciones / Beneficios Flex Week: work from home up to 2 days/week

Flex Day: versátil workday

Flex-Location: up to 30 days/year remote

Employee Wellbeing: EAP for you and dependents

Champion Health: wellbeing platform

Professional Development: world-class learning platforms

Responsabilidades Provide consultancy to resolve business issues within core expertise

Capture and prioritize customer needs, redesign business processes for efficiency and service improvement

Develop and run client workshops to enable realization of consultancy benefits

Configure SITA software to meet business and technical needs





Bridge customer requirements with Product Management to evolve SITA products

Deliver consulting as part of a delivery team, build trusted relationships, present findings and gather feedback

Provide Subject Matter Expert support to the SITA Sales Force

Execute consulting methodology in line with corporate standards (deliverables, customer satisfaction, P&L;)

Keep current with new technologies and industry trends

Requisitos principales Extensive experience in business and technical consultancy in IT & telecommunications, 7+ years

Experience implementing complex software solutions at customers

Senior-level exposure to heads of departments/functions

Understanding of Airline IT environment is advantageous, especially Airport Operations

Solid technical understanding (MS SQL & Windows Server preferred)

Experience integrating systems at technical and functional levels (integration tech like web services, API, message queues)

Prototype development capability is a plus

Education in Business, Engineering or Information Systems or equivalent work experience

Business Analysis qualification preferred

Project Management qualification preferred

Business acumen

Consulting process & methods

Financial acumen

MS SQL

Windows Server

JIRA

📌 Business Consultant (Barcelona)
🏢 Sita - Société Internationale De Télécommunications
📍 Barcelona