German Customer Support Specialist - Banking Sector

Join the Teleservices company and become part of an international customer support team working for a leading name in the banking sector.

If you are a native German speaker with excellent communication skills and a passion for helping customers via phone, chat, and email, this is your opportunity to build a long-term career in Valencia within a integral financial environment.

Why This Opportunity Stands Out

Prestigious international banking project

Competitive salary + annual bonus

Structured onboarding & paid training

Multicultural working environment

Multichannel customer support role

High quality of life in Valencia

Role: German Customer Support Specialist - Banking Sector

Start Date: 18 May 2026

Contract Structure

Initial 3-month temporary contract

Permanent contract based on performance

Salary Package - Valencia

€1,200 annual performance bonus

Your Responsibilities

You will be responsible for:

Assisting customers via phone, chat, and email





Managing banking inquiries and front desk support issues

Delivering clear and professional solutions

Ensuring high-quality customer experience

Resolving incidents efficiently and accurately

Supporting German-speaking banking clients

Training & Working Hours

Initial Training

Starts: 16/Sep

Afternoon: 14:00 - 24:00

Night shifts are NOT available in Valencia

Candidate Profile

We are looking for professionals who:

Are native German speakers (mandatory)

Have Spanish level B2 or higher

Enjoy helping customers and solving problems

Can work in a fast-paced environment

Are available from 18/05/2026

Recruitment Process

Final validation by German recruitment manager

Living in Valencia offers:

Strong international community

Growing career opportunities in customer service

Madrid

German Customer Support Specialist - Banking Sector Valencia, Spain

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📌 German Customer Support Specialist – Banking Sector (Valencia)
🏢 CBT
📍 Valencia