Are you passionate about customer experience and ready to support a fast-paced operations environment? Agilent Technologies is looking for a proactive and motivated Customer Service Admin / Customer Service Representative to join our Customer Operations Center in Barcelona.

This role requires strong, hands-on Excel usage in day-to-day work (not occasional use). We’re looking for someone used to entering data, maintaining trackers and using Excel as a reporting support tool (e.g., applying filters and creating tables/summaries). Advanced English is essential. Agilent Spain has been recognized as a Great Place to Work, reflecting our commitment to an inclusive and high-quality work environment.

Key responsibilities Process formal quotes and orders, ensuring high accuracy and responsiveness. Interface with sales and customers to provide accurate information, solve issues, and support pre-sales and post-sales activities.

Act as a liaison between customers and internal teams (e.g., Sales, Service Delivery, Collections) to resolve inquiries. Manage and coordinate the end-to-end customer experience, applying knowledge of customer situations, internal processes, and compliance requirements. Perform routine administrative customer service tasks following established procedures.

Excel operational work:



data entry, maintaining trackers, preparing lists and reporting support using filters, tables and basic summaries.

Requirements Must-have Fluent/advanced English (written and spoken). Previous experience in Customer Service / Customer Operations / Administrative Back Office roles.

Strong Excel in daily use: comfortable with filters and tables (basic Pivot Tables are a plus). High attention to detail and data accuracy. Strong time management, multitasking and prioritization skills. Problem-solving mindset and ability to collaborate with diverse teams. Proactive attitude, curiosity to learn, and ownership. Ability to learn internal processes quickly.

Nice to have SAP/CRM experience. Administrative vocational training/education. German (desirable but not required for this specific role).

Terms & conditions Working hours: 08:00–17:00 (1-hour break) Hybrid model:Remote: Monday & Friday On-site (WTC offices): Tuesday to Thursday Onboarding: first month fully on-site (Mon–Fri) for training and team integration Gross annual salary: €29,000 Start date: ASAP, no later than October 1st Contract: 6-month contract via ETT (temporary employment agency)

📌 Customer Service Admin ? Excel & English advanced (Barcelona)
🏢 Gi Group
📍 Barcelona