This role is to primarily provide support to the Support Operations on technical aspects and referrals.
This role will also be responsible for excellent service provision, cost control and overall development of people and service; to ensure we maximize on “one stop” handling; to leverage on innovative and unorthodox solutions.Essential:Detailed knowledge of Building Construction.Detailed knowledge of Insurance PrinciplesDemonstrates technical competence.Detailed understanding of Client requirements.Understanding of people management & trainingUnderstanding of fiscal claim metrics.Understanding of wide range of technical solutions.Excellent technical skills and problem solving ability to recognise difficulties and take proactive measures to overcome problems.Strong mentoring and motivational skills; help create a high performing team culture.Well developed and effective written and verbal communication skills,



to articulate complex issues.Strong organisation and time management skills; to deliver on a variety of actions within expectations and tight timescales.Good dispute resolution handling skills to manage disputes effectively and proactively.Strong financial literacy skills to analyse and interpret numerical data.Strong computer literacy skills to make effective use of a variety of ICT platforms and applications.Desirable:Understands that better decisions come from empowering employees to have freedom in the design of work.Demonstrates a facilitative management style to actively involve the team in designing work against customer demand.Demonstrates a desire to continuously improve self and others by sharing, listening and exchanging information and knowledge at all levels.Builds and maintains positive working relationships with colleagues across the business.Demonstrates an action orientated approach to understand and fix problems within the work.Is open and adaptive to continual change and facilitates change within the team.Chartered Building Professional – MR

📌 Technical Consultant (España)
🏢 Crawford
📍 España