This job is with Danaher, an inclusive employer and a member of myGwork – the largest integral platform for the LGBTQ+ business community. At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. Look again and you'll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.
Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we're working at the pace of change to improve patient lives with diagnostic tools that address the world's biggest health challenges.
The Customer Service Coordinator, Workflow and IT Solutions (WITS) at Beckman Coulter Diagnostics is responsible for coordinating the scheduling of service technicians, focusing in complex installations of Automation and Clinical IT solutions, managing logistics, and ensuring a quick and efficient service delivery to our clients.




This position is part of the Regional EMEA Customer Service, Workflow and IT Solutions team. You will report to the Senior Manager, EMEA Customer Service , WITS responsible to lead and oversee the regional Workflow & IT Solutions EMEA Customer Service team in the EMEA Region.
If you thrive in interpersonal exchanges and communication, and you want to work on building a world-class function, this Customer Service Coordinator position is for you in the organization, and read on.
Ensure the interface between clients , Installation and After-Sales Automation and Clinical IT team of Beckman Coulter EMEA
A minimum of 2 to 3 years of experience in dispatch, logistics, or customer service role, preferably in the medical diagnostics or healthcare industry.
Fluent in English and at least one of the big EMEA languages (Spanish, Italian, German or French). Strong organizational and time management skills, with the ability to manage multiple tasks simultaneously. Proficiency in the use of dispatch software and tools (Service max, Oracle, etc.)

📌 Head of Client Services (Fully Remote) (Madrid)
🏢 Danaher
📍 Madrid