Our client is a leading global fragrance house with a growing international presence. Based at our HQ in Murcia, Spain, we operate across markets worldwide and pride ourselves on a dynamic, multicultural working environment.The RoleWe are looking for a Customer Service and Import-Export Specialist to join our Customer Service team. Your primary focus will be managing and coordinating commercial administration tasks to support our sales team, with a specific emphasis on customers in the Middle East market.This is a permanent, full-time, fully onsite position based at our Murcia HQ.Key Responsibilities- Tracking orders and communicating incidents to meet deadlines agreed with customers- Resolving complaints and requests related to customer orders and their delivery- Providing administrative support to the sales team,



including assistance during customer visits- Receiving visit reports and managing actions agreed with customers- Creating and monitoring project sheets and briefing sheets- Receiving and managing customer orders through to manufacturing handoff- Preparing and maintaining customer files, including documentation relating to legal complianceWhat We Are Looking For- Fluent Spanish speaker, native or near-native level- Fluent Arabic speaker, essential for this role due to the Middle East customer focus- Professional level English strongly preferred- Background in customer service, import/export, logistics, or commercial administration- Willingness to work fully onsite in Murcia, 5 days per weekWhat We Offer- Permanent full-time employment contract- Monday to Thursday 8am to 5pm with a one-hour lunch break, Friday 8am to 2:30pm with a 15-minute break- Adaptable working hours with a one-hour window for daily arrival and departure- Annual bonus, group benefits, and a risk-free savings plan- A real opportunity for professional growth in an international, constantly evolving environment- An excellent, young and multicultural working environment#J-18808-Ljbffr

📌 Import Export Specialist (Murcia)
🏢 Mackinnon Bruce International
📍 Murcia