Ensure the accuracy, integrity, and reconciliation of clinical research data across CTMS and related systemsServe as the primary resource for sponsor and CRO billing inquiries, invoice disputes, and revenue-related investigationsCollaborate with Clinical Operations, Research Nursing, Pharmacy, Regulatory, Finance, and Revenue Cycle teams to support accurate documentation, billing, and revenue captureInvestigate and resolve operational, clinical, and financial discrepancies to minimize revenue leakage and ensure complianceMonitor study-level invoicing, payments, aging accounts, and revenue performance, identifying risks and escalation needsDevelop and track KPIs related to data quality, billing accuracy, and operational effectivenessLead reconciliation, audit, and process improvement initiatives to enhance data quality, operational efficiency, and financial performanceProvide operational insights and reporting to support decision-making, forecasting, and continuous improvement effortsAct as a liaison between internal stakeholders, sponsors, and CROs to ensure alignment, issue resolution, and successful study executionRequirements- Bachelor’s degree in Business Administration, Healthcare Administration, Finance, Health Sciences, or a related field- 3+ years of experience in Clinical Research Operations, Clinical Research Finance, Healthcare Revenue Cycle, Healthcare Operations, or related areas- Experience working with Clinical Trial Management Systems (CTMS), preferably OnCore- Proven ability to reconcile data across multiple systems and resolve operational discrepancies- Experience working in a regulated healthcare or clinical research environment- Experience in Phase I Oncology Clinical Research (preferred)- Knowledge of sponsor billing, clinical trial revenue processes,



and study financial workflows (preferred)- Experience partnering with sponsors, CROs, and finance teams (preferred)- Professional certifications such as CCRP, CRA, ACRP, or equivalent clinical research credentials (preferred)- Strong analytical, problem-solving, and root-cause analysis skills- High attention to detail with a commitment to data accuracy and integrity- Excellent communication and stakeholder management skills- Ability to collaborate across clinical, operational, financial, and external partner teams- Strong organizational, project management, and prioritization abilities- Continuous improvement mindset with experience using KPIs to drive performance- Understanding of compliance, risk management, and regulatory requirementsCore CompetenciesDemonstrates expertise in Clinical Research Operations and Finance, with a strong focus on data reconciliation, compliance, and revenue cycle management. Proven ability to collaborate effectively with cross-functional teams and utilize KPIs to enhance operational performance.Highest-signal resume keywords- Clinical Trial Management Systems (CTMS)- Data Reconciliation- Healthcare Revenue Cycle- Sponsor Billing Knowledge- Professional Certifications (CCRP, CRA, ACRP)ATS Optimization KeywordsHard Skills- Data Integrity- Operational Discrepancy Resolution- KPI Development and Tracking- Financial Performance MonitoringClinical Research FinanceSoft Skills- Analytical Skills- Problem-Solving- Attention to Detail- Communication Skills- Organizational SkillsCertifications & Qualifications- CCRP- CRA- ACRPIndustry Keywords- Clinical Research- Healthcare Operations- Regulated Healthcare Environment- Phase I Oncology Clinical Research- Compliance and Risk ManagementTools & Technologies- OnCore- CTMS#J-18808-Ljbffr

📌 Clinical Business Operations Manager (Madrid)
🏢 Jobtailor
📍 Madrid