Gong is seeking an Escalation Manager to own high-stakes enterprise crises from detection through resolution. You will lead cross-functional teams across GTM, R&D, Product, and Support to translate complex issues into actionable requirements and proactive improvements.The role demands a deep technical literacy, exceptional stakeholder management, and the ability to build scalable escalation playbooks that reduce incident impact and strengthen customer relationships.#J-18808-Ljbffr
📌 Enterprise Escalation & Crisis Lead — Remote (Gerona)
🏢 Gong
📍 Gerona
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