Central Functions support the board as well as the business in achieving its strategic objectives. These are, for example, Information Technology, Human Resources, Logistics, Compliance, Finance and many more.

We are seeking a skilled and strategic Integral Infrastructure Service Owner and Solution Architect (d/m/f) to lead the design, governance, and lifecycle management of our global OpenShift Container platforms and large-scale virtualization environments. This role is pivotal in steering and managing an external service provider responsible for the day-to-day operations, ensuring alignment with business goals, SLAs, and compliance standards. Please note that this position can be filled in Spain, Romania, Malaysia or Philippines:

Act as the primary owner of OpenShift and VMWare virtualization infrastructure services globally

Define and maintain service strategy, architecture, and lifecycle in alignment with enterprise IT, local Operation IT teams and business objectives

Establish and monitor SLAs, KPIs, and OLAs with external partners to ensure high availability, performance, and compliance

Lead service reviews, audits, and continuous improvement initiatives with the external provider

Drive incident and problem management escalations, root cause analysis, and resolution planning





Collaborate with cybersecurity teams to implement security controls, patching, and vulnerability management

Design and evolve scalable, secure, and resilient OpenShift container platforms and virtualization environments (e.g., VMware, Hyper-V, KVM)

Contribute to budget planning, cost optimization, and capacity forecasting for infrastructure services

Bachelor’s or Master’s degree in Computer Science, Information Technology or related field

Minimum 5+ years of experience in IT infrastructure, with strong experience in conceptual work and defining technical approaches. Profound understanding of IT infrastructure core technologies, e.g. storage, backup, networking

Deep expertise in OpenShift/Kubernetes, container orchestration and/or virtualization platforms (e.g., VMware vSphere, Red Hat Virtualization)

Proven experience managing external service providers in a global enterprise environment

Understanding of ITIL, DevOps and Agile methodologies

Project management skills for Network & Datacenter design/built projects

Excellent communication, negotiation, and stakeholder management skills

Excellent command of oral and written business English

📌 Global IT Infrastructure Service Owner & Solution Architect (d/m/f) (Madrid)
🏢 Ams Osram
📍 Madrid