Summary Start your international career in Spain with
a growing customer service team supporting integral customers in a
professional and dynamic environment. We are looking for German and
Spanish speaking Customer Service Advisors for onsite positions in
Madrid and Valencia. This role is perfect for candidates who enjoy
communication, customer interaction, and working in multicultural
teams. You will receive professional training, career development
opportunities, and long-term stability within an international
company. Only candidates with German, Spanish, and English language
skills who are already located in Spain or willing to relocate to
Spain will be considered. EU positions require local hiring
conditions and onsite attendance according to operational needs.
Position Details Position: Customer Service Advisor Languages
Required: German B2, Spanish, and English Location: Madrid or
Valencia, Spain Work Model: Onsite Start Date: May 2026 Work
Schedule: Morning Shift: 07:00–16:00 Afternoon Shift: 14:00–24:00
Night Shift: 22:00–07:00 Responsibilities Deliver professional




customer support via phone, email, and chat Assist customers with
account, service, and product-related inquiries Provide fast and
accurate solutions while maintaining excellent service quality
Handle customer concerns with empathy and professionalism Document
all customer interactions correctly in internal systems Follow
internal procedures, quality standards, and compliance policies
Collaborate with different departments to resolve complex issues
Meet productivity and performance targets in daily operations
Communicate with customers in German and Spanish while using
English internally when needed Requirements German language level
C2 or higher is mandatory Spanish communication skills are required
Good English communication skills are necessary Minimum 1 year of
experience in customer support, call center, banking support, or
similar customer-facing roles Strong communication and
interpersonal s

📌 GermanSpanish Speaking Customer Service Advisor –Madrid Valencia (Móstoles)
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📍 Móstoles