How? Through our talented Team of more than 72,000 employees, who are passionate about what we do and what’s next.
From our foundation of excellent products (escalators, elevators and moving walkways), to our next chapter of digital transformation, this is a great time to join our Company
We're currently looking for a
SERVICE PARTS ENGINEERING TEAM LEADER (H/M)
to join our EMEA team to be responsible for leading the technical engineering function for the EMEA Spare Parts business. This role ensures the integrity, accuracy, and continuous evolution of spare parts master data, engineering documentation, catalogue structures, repair solutions, and obsolescence management processes
Key responsibilities
- Lead the EMEA Service Parts Engineering team responsible for technical support, data governance, and parts lifecycle management.
- Work closely with integral engineering team, Field team to maintain Otis Spare Parts Leaflet, Ensure engineering changes are effectively translated into service parts requirements and downstream systems.
Explore the solution of Non-Otis Spare Parts Leaflet creation
- Own governance, accuracy, and maintenance of service parts master data across all EMEA operations.
- Establish and control processes for new part number creation, modification, and retirement.
- Collaborate with global engineering teams and supply chains to establish long-term parts availability strategies.
- Be part of technical replacement development , retrofit, and alternative solutions for obsolete parts.
- Monitor product lifecycle changes and proactively manage service parts impacts.
- Lead implementation of engineering-related transformation initiatives supporting the Spare Parts Centre strategy
Role specific skills & competences
- Degree in Engineering .
- Proficient in both writing and oral English. Other european languages would be a plus.
- 15 years of proven experience in a similar position.
- Knowledge and insight in
📌 SERVICE PARTS ENGINEERING TEAM LEADER (Madrid)
🏢 Otis Elevator
📍 Madrid
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