Say hello to HagertyHagerty is a company built by drivers for drivers. We put our members at the center of everything we do and are dedicated to making it easier and more enjoyable for enthusiasts to drive and celebrate the machines they love. We’re proud to be the world’s largest insurer of collectible and enthusiast vehicles and are home to the Hagerty Drivers Club, the world’s largest car club. Our Marketplace business presents live and digital sales across the U.S. and Europe, we host a number of driving events and concours, and our award-winning automotive journalists produce the most popular car magazine globally, alongside internationally awarded videos. We’re committed to Never Stop Driving. Ready to get in the driver’s seat? Join usAs a Client Services Manager, EMEA, you will manage the Europe-based Client Liaison team ensuring a best-in-class experience for Broad Arrow clients. You will partner with the EMEA Car Specialist team,
enabling seamless client engagement across Broad Arrow auctions and Private Sales and ensuring client needs are met with precision and responsiveness. Additionally, you will provide oversight and guidance for client service delivery and communications supporting the Broad Arrow Capital business. What you’ll doTeam Leadership & DevelopmentChampion a high-touch, concierge-level client experience across all pre-sale, onsite, and post-sale interactions Serve as a senior escalation point ensuring consistency and quality at every touchpoint Set and uphold service standards that reinforce Broad Arrow’s reputation for excellence in the collector car market Lead, mentor, and develop a distributed team, driving accountability, performance, and continuous improvement Establish clear standards to ensure consistency across client services function Consignment & Auction PreparationPartner closely with Client Development to support pre-sale client outreach Oversee the preparation and quality control of consignment packages, ensuring accurate docu
📌 Client Services Manager, EMEA (España)
🏢 Hagerty
📍 España
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