About The Role:Key ResponsibilitiesEnsure all services and works are delivered safely and effectively in accordance with contractual specifications, agreed service-level agreements and customer expectations.Provide technical and operational leadership to direct reports, supporting them in resolving issues and delivering consistently high standards.Manage the delivery of reactive and planned maintenance, Hard and Soft Services, and project works as applicable to the contract.Promote and oversee the completion of quality and health and safety inspections, ensuring works comply with the agreed programme, specification and Construction Phase Plan.Monitor operational performance, identify risks or service-delivery issues and implement appropriate corrective actions.Work closely with the Account Director to support the continued development and improvement of technical knowledge across the contract.Apply and share detailed engineering and site knowledge relating to the client’s property portfolio.Build and maintain strong working relationships with clients, stakeholders, employees,



supply-chain partners and relevant external organisations.Support contract retention and business development by identifying opportunities to improve service delivery and add value.Provide technical and operational support to business-development activities when required.Produce and present clear reports covering operational performance, compliance, risks and improvement activity.Essential RequirementsAcademically or professionally qualified within a relevant engineering discipline.Previous management experience within Facilities Management, with responsibility for one or more of the following:Reactive and planned maintenanceHard ServicesSoft ServicesProject worksExperience managing an operational site-based or mobile workforce.A relevant health and safety qualification, such as IOSH Managing Safely or SMSTS.Strong technical and operational knowledge of building-services or property-maintenance

📌 Account Manager (España)
🏢 OCS Group
📍 España