Company DescriptionFor 35 years, we have been helping companies grow. It is a path that we know well. When Radius started its business in 1990, it was running a successful fuel SME in the North West of England. Today, we are a integral business services company operating in 19 countries on five continents.Our mission is to help businesses of all sizes adapt to market changes and take advantage of the opportunities that come with them.We differentiate ourselves by our ability to provide SMBs with fleet and connectivity products and services in a single solution, as well as customised solutions for enterprise-level businesses.Job DescriptionWe're looking for a motivated and customer-focused Inbound Sales Advisor to join our growing team in Crewe, United Kingdom. In this role, you will be the first point of contact for customers making inbound enquiries, providing a professional and consultative experience while identifying their needs and connecting them with the most appropriate products, services,
or specialist teams across the business.Success in this role comes from building trust with customers, delivering excellent service, and generating high-quality referrals into other areas of the organisation. You will play a key role in supporting business growth by creating opportunities for our specialist sales teams and ensuring every customer receives the right solution for their needs.Key ResponsibilitiesRespond promptly to inbound customer enquiries via phone, email, and digital channels, providing a professional and positive customer experience.Engage customers in meaningful conversations to understand their needs, circumstances, and objectives.Identify opportunities to refer customers to other products, services, or specialist departments across the business.Generate high-quality referrals that support business growth and contribute to overall commercial targets.Educate customers on available solutions and explain the benefits of relevant services in a clear and enga