DDN is expanding our Enterprise and Sovereign AI Solution offerings, for example Hyperpod - a turnkey NVIDIA AI Data Platform built on DDN Infinia storage, NVIDIA AI Enterprise (NVAIE), and Supermicro reference hardware, optimized for inference and RAG workloads. Our support organization is deep on storage (Infinia, EXAScaler); we are now hiring an AI platform specialist to lead supportability and enablement for the AI side of the stack – NVIDIA AI Enterprise services (NIMs, NeMo, Triton, GPU Operator, licensing), vector databases (initially Milvus), RAG/agentic workflows, and the high‑performance storage and networking fabric that underpins them.You will be a trusted technical advisor within Support and across OEM and NVIDIA partner teams, combining the mindset of a solutions architect (architecture, reference patterns, PoCs, reusable assets) with that of a L3 support engineer. You’ll help DDN and our partners operate AI Data solutions as a cohesive AI platform,



not just a collection of components.Key ResponsibilitiesPlatform supportAct as the primary NVIDIA AI Enterprise and vector database solutions expert for HyperPOD customer environments, bringing deep knowledge of NVAIE services (e.g., NIMs, NeMo, Triton, TensorRT/TensorRT‑LLM, GPU Operator, licensing/NLS) and vector databases (e.g., Milvus) to guide diagnosis, optimization, and solution design.Own complex end‑to‑end triage across GPU, NVAIE services, vector DB, Kubernetes, Docker, high‑speed networking, and Infinia storage, distinguishing product defects from environmental and integration issues.Diagnose and resolve performance bottlenecks in RAG and agentic AI workflows, from model selection and prompt/RAG configuration throughto vector search, GPU utilization, and data access patterns.Collect and interpret logs and telemetry across Linux, containers, Kubernetes, GPU stack, vector DB, and storage/networking; build minimal repros and high‑quality defect reports for escalation to NVIDIA, vector‑DB vendors, OE

📌 Platform Support Architect (España)
🏢 DataDirect Networks
📍 España