1stDibs is a one-of-a-kind online marketplace that connects design lovers to more than one million extraordinary pieces, from furniture and fine art to jewelry and fashion. As a leading global marketplace for design lovers, we enable shoppers to discover beautiful things and engage with top sellers from around the world. We encourage our shoppers to interact with sellers throughout all stages of the transaction, including item inquiries, price negotiations and customization requests.1stDibs is seeking a leader to help manage our carrier network to support our sellers and buyers. As the EU Carrier Manager, you will be responsible for overseeing the performance and management of transportation service carrier partners. This role involves a mix of strategic planning, operational management, and relationship building with carriers, ensuring efficient and reliable transportation services for clients purchasing through 1stdibs site.We are seeking an individual to refine our group of in-home, freight, specialty,



and parcel carriers and complementary service providers to assemble a best-in-class Logistics offering for all our categories. The adecuado candidate is an industry professional who can identify providers with the optimal mix of cost, speed, service, and technology to deliver the best customer experience.Key Responsibilities of a Carrier Manager in the EU include:Carrier Performance Management (EU and US domestic): Monitoring and evaluating carrier performance against established KPIs, identifying areas for improvement, and implementing performance improvement plans. Relationship Management: Building and maintaining strong relationships with carriers, acting as the primary point of contact for operational and commercial matters, and resolving any issues that arise. Strategic Planning: Contributing to the development and execution of carrier strategies, including sourcing, monitoring performance and service levels and contract negotiations. Cost Management: Analyzing c

📌 EU Carrier Manager (España)
🏢 1stdibs
📍 España