Premium Automotive Project | Hybrid – Madrid

Aunque la experiencia profesional y las cualificaciones son clave para este puesto, asegúrese de comprobar si posee las habilidades interpersonales preferibles antes de solicitar, si se requieren.

Are you passionate about the automotive world and committed to delivering exceptional customer experiences? At Foundever, we are expanding our teams in Madrid to support an exclusive luxury automotive project, offering long-term stability and career growth within a global, people-centric company.

This opportunity is idóneo for customer service professionals who enjoy working with high-end brands in a dynamic and quality-driven environment.

Location: Madrid, Spain

Work model: Hybrid

Working hours: Full-time – 39 hours per week

Contract: Permanent contract

Salary: €22,000 – €23,600 gross per year (language bonus included)

Start date: ASAP

Initial training: Fully paid, on-site in Madrid

Your role

Provide multi-channel customer support aligned with luxury brand standards

Manage customer inquiries, requests, and incidents efficiently

Deliver a premium customer experience across all interactions

Act as a brand ambassador, ensuring quality, accuracy, and professionalism





What we offer

Permanent, full-time contract

Rotating schedule from Monday to Friday between 07:50 and 20:00

Gross annual salary up to €23.600, including language bonus

Additional availability bonus of up to €400 gross per month for weekend coverage outside regular working hours

Fully paid initial training (3 weeks), Monday to Friday from 09:00 to 18:00

Hybrid work model according to project guidelines A stable role within a global company focused on people development and employee experience

What we are looking for

Native or bilingual Spanish

Advanced English level (minimum C1)

Previous experience in customer service

Strong customer orientation and digital skills

Interest in the luxury automotive sector

Portuguese language skills are a plus

Legal eligibility to work in Spain

At Foundever, we invest in your professional and personal growth through a holistic well-being approach covering physical health, work-life balance, and social impact.

Foundever is committed to equal opportunities, diversity, and inclusion. xiphteb This recruitment process supports blind CV screening.

📌 Luxury Automotive Expert - Spanish & English (Madrid)
🏢 Foundever
📍 Madrid