Overview In this role you will drive adoption and value realization of AI-enabled integration and migration capabilities across Santander entities. You will translate country requests into structured business cases, adoption plans and KPI tracking, collaborating with cross-functional teams to maintain momentum. You will influence senior stakeholders and manage vendor and country coordination to deliver measurable benefits.

This is a high-impact, integral-reaching position within the AI Integration & Migration initiative that shapes how AI enables value in financial services.

Compensaciones / Beneficios hybrid work model global learning platforms (Santander Open Academy)

competitive salary with performance-based bonuses

BeHealthy health and wellbeing program childcare support and family-friendly programs

Santander Contigo employee advisory services

Responsabilidades Support rollout and adoption of AI Integration & Migration across countries, coordinating workshops and requirement capture

Maintain and qualify opportunity pipeline with actions, owners and expected value

Build business cases with baselines, costs, value drivers and KPIs for adoption and benefits

Translate country needs into backlog inputs and work with product engineering and AI specialists on feasibility and value

Coordinate across vendors, DevOps, architecture, cybersecurity and country teams to resolve adoption issues and sustain momentum

Prepare concise materials for reviews and senior stakeholders, including dashboards and value reporting





Identify opportunities where AI-enabled capabilities drive measurable value and support governance of benefits

Requisitos principales 8+ years in product management, technology transformation, strategic delivery, business architecture, PMO, consulting or value management (required)

Experience driving technology adoption across multiple stakeholders, countries or business areas (required)

Experience building business cases, KPI frameworks, benefits tracking or value-realization materials (required)

Experience coordinating stakeholders in complex, matrixed organizations (required)

Experience in banking/regulated environments (preferred)

Experience with global teams or multi-geography stakeholders and startup-style operating models (preferred)

Bachelors degree in Engineering, Business, Economics, Computer Science, Telecommunications or related field (required)

Languages: English full professional, Spanish working proficiency (required for English; Spanish preferred)

Technical fluency in AI-enabled integration, cloud, modernization and vendor trade-offs (required)

Advanced PowerPoint and Excel skills; familiarity with Jira, DevOps, dashboards and APIs (preferred)

Influence without authority

Strong outcome orientation

Structured follow-up and execution discipline

Business-case modelling (baselines, savings, costs, value drivers)

KPI and value-realization management (adoption metrics, governance, reporting)

Pipeline and portfolio management (qualification, prioritization, roadmaps)

📌 Product Adoption & Value Lead (Madrid)
🏢 Grupo Santander
📍 Madrid