Customer Onboarding Manager, SMB | French speaker (Mallorca)

Customer Onboarding Manager, SMB | French speaker (Mallorca)

17 sep
|
MindMatch
|
Mallorca

17 sep

MindMatch

Mallorca

Overview

Si los siguientes requisitos del puesto y la experiencia coinciden con sus habilidades, por favor, asegúrese de enviar su solicitud sin demora.

In this role, you will be the face and voice of Deel for clients, guiding onboarding and establishing durable relationships to drive long-term success. You’ll serve as a trusted advisor on operational and product-related issues while championing new capabilities to expand client usage. You will manage onboarding projects across stakeholders to ensure timely delivery. This position blends generalist problem solving, data-driven insights, and cross-functional collaboration in a fast-paced, global environment. Join a high-performance team and help shape how Deel scales global work.

Compensaciones / Beneficios
- stock grant opportunities
- remote work flexibility and WeWork access
- inclusive and diverse workplace
- competitive pay with benefits
- global career opportunities
- additional country-based perks

Responsabilidades
- Plan, execute, and monitor global Employee Management Platform implementations for diverse clients




- Become a Deel product expert for customers and internal teams
- Communicate clearly with stakeholders to align use cases with Deel’s best practices
- Identify and resolve complex problems, providing integral payroll expertise
- Collaborate with Customer Experience & R&D; document implementation processes and best practices

Requisitos principales
- 3+ years in a customer onboarding role for a B2B SaaS product in HR, Payroll, or Finance
- Multilingual: Fluent xqbhyrx in German and English
- Strong customer relationship skills and a passion for teaching others
- Proven ability to manage multiple projects in a fast-paced environment
- Clear written, verbal, and presentation communication skills
- High attention to detail in onboarding plans and schedules
- Adaptability in autonomous, high-pressure settings
- customer obsession
- cross-functional collaboration
- problem solving
- JIRA
- SFDC
- G Suit

📌 Customer Onboarding Manager, SMB | French speaker (Mallorca)
🏢 MindMatch
📍 Mallorca

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