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We're Hiring: RTO Supervisor

Are you passionate about leading teams, driving operational excellence, and contributing to innovative projects? This is a fantastic opportunity to join a
leading multinational company
in a fast-paced, international, and constantly evolving environment.

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What will you do?

✅ Lead and support a team of 20-30 agents.

✅ Monitor KPIs and identify opportunities for process improvement.

✅ Collaborate with integral stakeholders across multiple markets.

✅ Contribute to the implementation of new processes, automation initiatives, and AI-driven projects.

✅ Help improve operational efficiency, team engagement, and overall performance.

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What are we looking for?

✔ 1-2 years of experience in a supervisory, coordination, or team support role.

✔ Experience in KPI tracking and process improvement.

✔ Strong verbal and written communication skills in
English
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✔ Proactive, organized, and able to prioritize effectively in a dynamic environment.

✔ Analytical mindset with strong problem-solving skills.





✔ Experience in operations or BPO environments is highly valued.

✔ Google Sheets knowledge (formulas and pivot tables).

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Nice to have:

• SQL proficiency.

• Experience with or interest in AI tools and automation.

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What do we offer?

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€16,67 gross per hour.

? Monday to Friday office hours (approximately 9:00 AM to 6:00 PM).

? Hybrid model: 3 days onsite in Barcelona (Poblenou) and 2 days working from home.

? 2 additional weeks of Smart Working per year.

? The opportunity to participate in impactful AI and automation initiatives.

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Temporary contract with real possibilities of permanent incorporation.

? Career development opportunities within an international and growing organization.

If you're looking for a role with real impact, international exposure, and excellent growth opportunities, we'd love to hear from you

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Apply now
Hiring #RTOSupervisor #Operations #TeamLeader #Leadership #BarcelonaJobs #HybridWork #CareerOpportunity #BP

📌 RTO Supervisor (Barcelona)
🏢 The Adecco Group
📍 Barcelona