The Opportunity

This newly created role keeps Flywire's integral benefits and leave programs running smoothly across 15+ countries. Working closely with People, Payroll, Finance, and Legal teams, you will optimize processes, manage vendor relationships, serve as a main escalation point for employees, and support our Total Rewards and Recognition strategy.
Key Responsibilities

Operations & Escalations: Support daily benefits operations (enrollments, life events, open enrollment) and act as the first point of escalation for complex benefits and leave inquiries.
Vendor & Leave Management: Coordinate daily vendor operations, eligibility files, and renewals. Support leave-of-absence logistics and return-to-work execution.
Process Improvement & Compliance: Perform benefit audits, reconciliations, and system testing. Document processes and create self-service guides for employees.
Recognition Strategy: Support the rollout and ongoing administration of Flywire's global recognition program.
Experience

2-4 years in benefits administration, HR operations, or Total Rewards.
Technical Skills





Advanced proficiency in Excel / Google Sheets (audits & reporting). HRIS experience (e.g., Workday) is a strong plus.
Competencies

Strong organizational skills, process documentation capability, and fluency in English. Multi-country benefits experience is highly preferred.
What We Offer

Competitive compensation
Employee Stock Purchase Plan (ESPP)
Competitive time off, including Digital Disconnect and FlyBetter Days to volunteer in a cause you believe in.
Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
Work with brilliant people globally Learn more about their journeys by checking out #InsideFlywire on social media
Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
Be a meaningful part in our success - every FlyMate makes an impact
Great Talent & Development Programs (Managers Taking Flight - for new or aspiri

📌 Global Benefits Specialist (Madrid)
🏢 Flywire1
📍 Madrid