Remoto: Trabajo híbrido

OverviewAs Solutions Engineering Manager EMEA, you lead a regional team that designs and delivers technical solutions for clients, coordinating with Sales, Product, and Operations to ensure high-quality outcomes. You drive strategy, prioritize work, and scale the team while maintaining execution discipline. You'll tackle complex client situations, guide technical recommendations, and partner with cross-functional squads to enable faster launches and improved business results. This role combines leadership with hands-on engineering judgment in a fast-paced commerce tech environment.Compensaciones / Beneficioshybrid work modellearning and career development programshealth benefits and wellness supportdiverse and inclusive teamcompetitive salary with performance-based rewards and potential equityResponsabilidadesLead and develop the Solutions Engineering team across EMEA with clear priorities and a high standard for deliveryOwn team strategy and OKRs, translating priorities into a concrete operating approach and adapting to product/service changesOwn hiring, onboarding, capability development, and performance management; run regular 1:1s and team reviewsAllocate team assignments based on priority, capacity, skills, and scope; ensure tools and training are in placeOversee technical support for clients across EMEA, including integrations, custom solutions, troubleshooting, and product rolloutsSupport complex client situations, escalations, and high-impact launches; guide direction and maintain momentumProvide strong technical recommendations to help clients adopt solutions and improve outcomesHelp identify, structure, and solve complex technical issues; collaborate with Product, Support,



and Engineering to resolveSupport market-specific needs and new product adoption while scaling the service modelPartner with Sales, Account Strategy, Operations, Product, and Technical Support to align priorities and unblock executionReport team activity, risks, performance, and business impact to managementImprove processes and ownership; sponsor tools, automation, and solutions that boost efficiency, quality, scalability, and revenue growthTurn recurring field observations into lasting improvements in methods and documentation for standardizationEncourage thoughtful use of AI tools to aid preparation, troubleshooting, and solution designRequisitos principales8+ years in technical solutions, technical support, solutions engineering, or related client-facing technical roleExperience leading or managing a team with coaching, hiring, onboarding, and performance managementStrong web tech foundation (JavaScript, HTML); working knowledge of APIs, SQL, and at least one language (Python or NodeJS)Strong project and stakeholder management; ability to prioritize multiple demands and make decisions under pressureExcellent communication skills; able to explain technical topics to non-technical audiences and senior stakeholdersExperience cross-functionally with commercial, product, engineering, and operations teams; relationship-building and influence without formal authorityGood understanding of digital advertising technology, e-commerce, and client implementation workflowsComfort with change, process improvement, and elevating execution standardsFluency in English (written and spoken); distributed team or multi-time-zone experience a plusFamiliarity with AI tools and practical use to improve team efficiency and technical work a plusleadershipcommunicationstakeholder managementJavaScriptHTMLAPIs

📌 Solutions Engineering Manager EMEA, Performance Media - Criteo (Barcelona)
🏢 Jobrapido
📍 Barcelona