Overview
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As an IT Solutions Operations Engineer, you ensure the reliability and validated state of centrally managed laboratory and business-critical IT applications in regulated QC and GxP environments. You will partner with QA, CSV, Infrastructure, vendors, and business stakeholders to maintain validated systems and support audits. You’ll focus on keeping systems compliant, available, and fit for purpose across sites, while driving lifecycle management and controlled changes. This is a hands-on role geared toward operational excellence in a integral BioPharma Product Testing context.
Compensaciones / Beneficios
career development
travel up to 20%
diversity and inclusion commitment
equal opportunity employer
sustainability initiatives
development opportunities
Responsabilidades
Provide Level 2/3 operational support for core laboratory and enterprise applications and manage incidents (P1–P4) per ITIL practices
Conduct regular maintenance, upgrades, patching, preventive maintenance, and health checks
Monitor applications, databases, and virtualized environments to prevent service disruption
Ensure systems comply with GxP, data integrity, and internal quality requirements; contribute to CSV activities (IQ/OQ/PQ,



risk assessments, data integrity verification)
Support audits, inspections, and validation reviews; align with GAMP 5, 21 CFR Part 11, EU Annex 11
Coordinate incident, change, problem and exception management; assist root cause analysis and CAPA
Act as SME for core lab apps (Empower, NuGenesis, LabSolutions; CDS, SDMS as needed) and manage upgrades and lifecycle decisions
Develop and maintain automation scripts; support automated jobs and scripted maintenance
Support VM environments; VM image creation and maintenance; leverage PowerShell and scripting for tasks
Create technical documentation, procedures, validation and audit docs; produce KPIs and service reports related to availability xqbhyrx and performance
Requisitos principales
Regulated (GxP) IT operations experience
Solid CSV, data integrity, and validation lifecycle understanding
Hands-on lab application experience (Empower, NuGenesis, LabSolutions or similar)
PowerShell / scripting proficiency
Oracle and SQL database knowledge
Experience with virtualized environments; VM image creation is a plus
Strong collaboration with QA, CSV, Infrastructure, vendors, and business users
Analytical, structured, risk-aware mindset
collaboration
analytical thinking
risk-awareness
PowerShell / scripting
Oracle databases
SQL databases

📌 IT Solutions Operations Engineer (Applications Support) (Barcelona)
🏢 Eurofins
📍 Barcelona