Do you want to have a real impact in an international environment?
Todas las habilidades, cualificaciones y experiencia relevantes que necesitará un candidato seleccionado se enumeran en la siguiente descripción.
We work alongside leading companies in the integral life sciences sector, supplying high-quality raw materials to pharmaceutical, biotechnology, and diagnostic organizations.
Our mission is clear: to make our customers’ work easier and more efficient, combining strong technical expertise, solid regulatory support, and an agile and customer-focused approach.
Your role in the team
We are looking for someone who wants to go beyond administrative tasks. Someone who enjoys helping customers, solving challenges, and being the key point that makes everything work.
You will play a key role in ensuring:
Efficient order management
Excellent customer experience
Smooth cross-department coordination
Main tasks
Process and validate customer orders in line with company policies, ensuring accuracy in system entry.
Provide professional and timely communication with customers, ensuring transparency and satisfaction.




Verify pricing and commercial conditions.
Coordinate logistics and manage export/import documentation.
Track shipments and customs documentation, proactively resolving any delivery issues.
Handle complaints, cancellations, and compliance-related matters. xqbhyrx
Support the sales team with administrative tasks and process improvements, including the management of small customer accounts.
What we are looking for
Studies relatd to International Trade, Logistics, or a related field
Minimum 3 years of experience in Customer Service, Order Management, or Logistics
Experience in the handling and shipping of dangerous goods (ADR, IMDG, and IATA-DGR) is a plus
Fluent in English (mandatory)
Experience with IT tools and ERP systems
What we offer
Full-time permanent contract
Continuous shift (7:00–3:00pm)
Hybrid working model: one remote working day per week
Remote work
Life insurance
Annual gross salary between €27,000 and €32,000 (fixed salary plus bonus)

📌 Customer Service & Sales Support (Terrassa)
🏢 Empresa Confidencial
📍 Terrassa