Overview
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As Senior Digital Product Analyst, you will support the Decide & Invest mission within Santander’s Savings & Investments platform, translating strategy into detailed customer journeys and scalable digital capabilities. You’ll work with cross-functional teams to deliver an end-to-end investment experience across multiple markets, while contributing to global product initiatives. This is a hands-on role that shapes how customers execute investments through data-driven insights and strong collaboration. You’ll operate at the intersection of business, customer experience, and technology with a clear impact on millions of Santander customers.
Compensaciones / Incentivos
hybrid working model
learning via SantanderOpen Academy
competitive rewards and bonuses
health and wellness programs
families support including childcare
employee discounts and exclusive offers
Responsabilidades
Analyze customer needs, market trends, and business priorities to identify experience improvements
Translate product strategy into functional requirements and user stories
Design end-to-end customer journeys and digital experiences (onboarding, profiling, suitability, portfolios, execution, servicing)
Define business rules, specs,



and acceptance criteria
Design intuitive investment journeys to boost engagement and reduce friction
Coordinate with engineering and cross-country teams to ensure high-quality delivery
Refine and maintain product backlog;
support sprint planningand validation
Collaborate with Product Managers, UX, Tech, Business and local teams;
support workshops and cross-functional initiatives
Contribute to cross-stream initiatives as priorities require
Requisitos principales
5+ years in Product Owner, Business Analyst, Product Analyst or similar in digital environments
Experience translating business needs into journeys and scalable products
Strong understanding xhfqzwm of digital product development and technology principles
Customer-centric mindset with analytical problem-solving skills
Experience with Agile product teams
Ability to collaborate across stakeholders, countries and cross-functional teams
Comfort working across multiple product areas and cross-stream initiatives
Strong communication and presentation skills
Experience in digital banking, wealth management, fintech or digital platforms valued
collaboration
communication
analytical thinking
Agile product development
backlog refinement and backlog maintenance
functional requirements and user stories

📌 Senior Digital Product Analyst (Madrid)
🏢 Grupo Santander
📍 Madrid