A German-speaking Customer Service Agents is needed for a team based in Valencia, Spain.

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Day to day, you're the voice customers hear when they need help - tone and follow-through matter as much as the answer itself.

Key Responsibilities:

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- Follow up on open cases rather than letting them sit

- Flag recurring issues so they can be addressed at the source

- Contribute to a supportive, collaborative team environment

- Stay calm and clear with customers even when they're frustrated

Requirements:

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- Able to stay organized when handling multiple cases at once

- Clear, professional communication style, written and verbal





- Reasonably tech-comfortable - happy learning new internal systems

- Comfortable in a fast-moving, customer-facing role

Working Conditions:

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- Schedule: Afternoon 15h-24h

- Work model: On-Site

Salary & Benefits:

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- Salary: Valencia: 21000 EUR base + 1200/year SRV bonus

This is one of several openings we're currently recruiting for in Spain - worth asking what else might fit if this one isn't quite right. xqbhyrx

We review applications on a rolling basis, so it's worth applying sooner rather than later.

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📌 Customer Service Agents - German Speaker | Valencia, Spain
🏢 Cross Border Talents
📍 Valencia