17 sep
|
MindMatch
|
Barcelona
17 sep
MindMatch
Barcelona
Overview In this role you will own the performance of service contracts across Southern Europe, translating contracts into operational delivery and ongoing improvements. You will work with customers, service teams, suppliers, and internal stakeholders to ensure commitments are met and value is delivered. The position blends operations leadership with commercial insight to drive customer success in a global, automation-focused environment. You will lead projects, monitor KPIs, and promote safety and reliability to strengthen long-term partnerships.
Compensaciones / Beneficios
- Full-time role in international environment
- Work with advanced automation and service solutions
- Structured onboarding and professional development
- Learning platforms and tailored training
- 20 vacation days plus holiday weeks and reduced Fridays
- Career growth opportunities in a general Top Employer company
Responsabilidades
- Lead operational delivery of service and maintenance contracts to meet service levels, performance targets, and obligations
- Coordinate maintenance activities, resources,
suppliers, and subcontractors for safe, efficient work
- Serve as primary operational contact for contract matters, performance discussions, and escalations
- Monitor contract performance via KPIs and data; identify efficiency, reliability, and satisfaction improvements
- Manage contract budgets (labor, materials, parts, external costs) and support financial health
- Drive continuous improvement initiatives to enhance service delivery and long-term customer value
- Lead small retrofit, modernization, and replacement projects from planning to execution
- Prepare and present operational/performance reports with insights and recommendations
- Collaborate with internal service teams, engineering, procurement, and HSE to ensure delivery
- Promote safety culture and ensure compliance with regulations and Vanderlande standards
- Identify opportunities for contract growth, service improvements, and mode
📌 Service contract manager (Barcelona)
🏢 MindMatch
📍 Barcelona