17 sep
|
Gartner
|
Barcelona
Overview
In this Client Success role, you will manage a portfolio of Gartner clients to ensure they realize value beyond their investment. You’ll work with senior and junior colleagues across functions, uncover client priorities, and design action plans that boost retention and return on investment. You’ll collaborate with internal teams to maximize value and help clients navigate Gartner services. The role sits within a globally recognized, inclusive company with hybrid work flexibility and strong growth opportunities.
Compensaciones / Ventajas
- world-class benefits
- highly competitive compensation
- hybrid work environment
- disproportionate rewards for top performers
- equal employment opportunity policy
Responsabilidades
- Build and manage relationships with clients across roles and seniorities
- Regularly engage clients to understand priorities and propose value-driven actions
- Collaborate with internal Gartner teams to maximize client outcomes
- Identify opportunities to improve client retention and ROI
- Surface client priorities to tailor Gartner services and programs
Requisitos principales
- 3+ years relevant professional experience
- Fluent in Spanish and English at business level
- Strong customer service, communication, collaboration, prioritization, critical thinking and influencing skills
- Bachelor’s degree preferred
- customer service
- communication
- collaboration
- prioritization
- critical thinking
- influencing
📌 Client Success Manager - Spanish Speaking - barcelona
🏢 Gartner
📍 Barcelona