Program Assistant, Student Life Office Position: Program Assistant, Student Life Office (full-time, permanent)Site Location: CIEE Madrid, SpainReports to: Coordinator, Student Life Office Department:

Outbound Exchanges: Integral OperationsExpected Start Date: October 1, 2026 Who we are:CIEE is a global organization, staffed with dedicated problem-solvers adept at collaboration across teams and time-zones. Our international staff operates the largest nonprofit network of study abroad centers at 30+ locations around the world. Since 1947, we have promoted peace by cultivating intercultural understanding and preparing people to thrive in a globally interdependent and culturally diverse world.Why work with us:· You will change the world. CIEE programs build bridges between different people, different countries, and different cultures. We help young people participate in high-quality international exchange and study abroad programs that bring the world together. We change lives, our alumni change the world. Be part of the change!· You will be part of a fast-paced, international, diverse, and collaborative team of professionals. Committed to excellence and solving whatever problem the world throws at them, CIEE professionals work on international teams and are dedicated to advancing our 75- year-old mission to make the world a more peaceful place.Your Job You’ll help run the student experience for U.S. college students studying abroad in Madrid. Think: organizing activities, supporting students day-to-day, making reservations, handling logistics, and jumping in when things don’t go as planned. If you like working with people, being organized, and being part of a fast-moving team—this is for you.What you’ll actually doHelp plan and participate in orientations, airport pickups, trips, and cultural activitiesBook venues, manage reservations,



and track budgetsJoin trips and events as a group leader/chaperoneSupport students with real-life issues (adaptation, housing, health, logistics, etc.)Work with systems like Salesforce, Excel, and SharePointCoordinate with vendors and make sure payments/logistics run smoothlyHelp keep students safe by following and reporting on health & safety processesOccasionally accompany students to appointments (doctor, housing, etc.)Create content (photos, social posts, blogs)Be part of an on-call 24/7 emergency phone rotation for urgent situations with built-in recovery time and support by experienced staffNo two days are the same, you’ll need to be flexible and ready to jump in.What you need to bringAt least 2 years of admin, operations, or coordination experienceStrong people skills—you’re comfortable helping, guiding, and sometimes managing difficult student situationsHighly organized and able to juggle multiple tasksFluent in English and SpanishGood knowledge of Madrid (or willingness to learn fast)Confident using Excel and picking up new systems quicklyComfortable working both independently and in a teamAble to stay calm and effective under pressureWhat this role offers you:Hands-on experience in international educationWork with students from across the U.S.Build skills in leadership, problem-solving, and intercultural communicationBe part of a supportive, collaborative team39 hours/week local contract. Office hours are typically: 9:00-17:30 with flex time reduction on Fridays until 14:00.Based in Madrid (in-person role)You must have legal authorization to work in SpainOption for remote workday 1x weekly after three monthsThere may be occasional evening or Saturday or overnight excursions which are compensated for with recovery time. We value different backgrounds, experiences, and ways of thinking. If you’re interested but don’t check every box, apply and show us what skills and experiences you’ve got.Salary range: 20,000-22,000 Euros annual bruto

📌 Program Assistant, Student Life Office (Santa Cristina de Aro)
🏢 CIEE Madrid
📍 Santa Cristina de Aro