We’re looking for a Receptionist to join our team at The Hoxton, Poblenou!The Hoxton Poblenou in the city of Barcelona is our 11th Hoxton. The hotel boasts 240 bedrooms of different sizes, a large restaurant Four Corners with The Slice shop and La Bodega, a rooftop pool and our taqueria Tope, a bright and airy lobby, a multi-functional basement events space and The Apartment (our unique meetings & events concept).More about us….The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces.Reporting to Front Office Manager, you will be responsible to provide a naturally friendly, helpful and responsive level of service to all our guests, ensuring they are treated as individuals and will want to return.What's in it for you...- Become part of a team that’s very passionate about creating great hospitality experiences.- Type of contract: Fijo discontinuo.- A competitive salary and plenty of opportunity for development.- Food on us during your shift.- Enjoy a free night at The Hoxton and a meal for two when you first start with us.- Training to get you settled into your role with ongoing development that helps you think,



make and thrive to set you up for success at work.- Time off to volunteer with one of our partner charities.- Hox Hero and Nifty fifty, our rewards for going the extra mile and living our values.- An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.- Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time!- The chance to challenge the norm and work in an environment that is both creative and rewarding.- Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene.- Excellent discounts across The Hoxton and the general Ennismore family.- Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time!- An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.Job DescriptionWhat you’ll do…- You're the first face our guests see, and you have your own way of treating them as individuals, making them feel welcome and their stay special - the Hox way.- Deal with the coming and going of guests,



making sure all bills are correct and contain no surprises.- Work with all our teams to make sure we're always busy, and help our Front Office Manager with any overbooking levels.- Answer phones, sort out requests, give recommendations to the best show to see and the latest pop-up restaurant to try in the area - you're the one-stop-shop for our guests to turn to.What we’re looking for…- Individuals. You’re looking for a place where you can be you; no clones in suits here.- Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night.- You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience.- You’re not precious. We leave our egos at the door and help get things done.- You’re up for doing things differently and trying (almost) everything once.- If we got stuck in a lift together, we’d have a good time and share a few laughs.- You want to be part of a team that works hard, supports each other and has fun along the way.- It's all about attitude for us, someone who enjoys being helpful to others; that person who makes you feel confident they can answer any question and who you'd want to stop and chat to.- Previous hotel (or similar) experience is great, but it's not a must-have for us - if you're eager to learn we can teach you what you need to know.- Must be fluent in Spanish and English. Catalan and additional languages will be highly valuable.- Previous experience with Opera PMS is an advantage.#J-18808-Ljbffr

📌 Receptionist (Laza)
🏢 AccorHotel
📍 Laza