Overview As GCS Technical Content Manager, you own content across the product lifecycle to ensure end-user success. You will collaborate with cross‐functional teams and external vendors to plan, pace, and publish content that supports installation, operation, and maintenance of Roche diagnostics. You will drive standardization, risk-aware planning, and agile publication workflows within the GCS Knowledge & Learning Excellence team. This role offers a meaningful impact on service excellence and customer experience in a global healthcare environment.
Compensaciones / Incentivos flexible work schedule
home office policies
medical insurance
pension plan
training for career development
gym
Responsabilidades
Own technical content across the product lifecycle and define content elements and project planning
Coordinate with external vendors, manage relationships, and monitor progress
Plan content scope, determine delivery channels, and align with content strategy
Manage stakeholders and coordinate with GCS Project Leader and PPE for content delivery




Build and maintain internal relationships within GCS
Ensure risk assessment input and coordination with development teams for content delivery
Support iterative content creation in Agile development and oversee publication activities
Advise on standardization and best practices for content delivery and management
Meet project timelines and define reviewers and approvers in the CMS
Provide terminology and translation expertise up to 30% capacity for Language Operations
Collaborate with Content Strategist to implement and improve the KLE content strategy
Requisitos principales Strong organization, planning, prioritization, and stakeholder management
Excellent communication, negotiation, and interpersonal skills
Experience with project management and cross-functional collaboration
Knowledge of Content Management Systems, XML authoring, translation and localization, and project management tools
Familiarity with hardware/software dev

📌 Technical content manager (Sant Cugat del Vallès)
🏢 Roche
📍 Sant Cugat del Vallès