Overview In this role you drive top-line revenue by acquiring new customers and expanding within existing accounts in Spain & Portugal. You will align Zendesk solutions with client goals, lead multi-month, value-driven sales cycles, and foster executive sponsorship to secure strategic partnerships. You'll leverage data and cross-functional collaboration to optimize retention and expansion, contributing to Zendesk's mission of humane, human-centered customer service.

Compensaciones / Beneficios hybrid work model remote work flexibility general offices inclusive culture equal opportunity employer Responsabilidades Acquire new customers and penetrate top accounts in Spain & Portugal to grow revenue Cross-sell additional Zendesk products to existing clients to maximize account value Nurture key relationships for satisfaction, retention, and long-term partnerships Use data, intents, and adoption history to improve prospecting and retention strategies Create quarterly territory plans to increase market share Demonstrate Zendesk product fit with client objectives to drive expansion Lead complex,



value-centric sales cycles with proofs of concept Maintain a robust pipeline and accurate forecast to exceed targets Build C-level sponsorship and engage decision-makers Collaborate with internal teams to optimize sales strategies and execution Close complex deals with a consultative approach and compelling business cases Stay current on Zendesk solutions, competition, and industry trends Requisitos principales BA/BS degree or equivalent experience 4+ years in cloud/software B2B or AI sales or solution engineering with a proven target track record Consistent history of meeting/exceeding quotas Experience navigating multi-month, value-focused sales cycles with proofs of concept History of selling to C-level executives Strong presentation, negotiation, and closing skills Experience creating and leveraging territory and account plans Entrepreneurial spirit, collaborative mindset, growth mindset Familiarity with Sales tools such as Salesforce, Outreach, Clari, Seismic and Looker Ability to travel to customer locations Spanish and English language skills (Portuguese a plus) presentation and negotiation prowess cross-functional collaboration entrepreneurial mindset Salesforce Outreach Clari

📌 Account Executive/Account Director (Málaga)
🏢 Zendesk
📍 Málaga