Overview In this role you will manage and grow a customer portfolio in Iberia, aligning with regional targets and the integral pricing framework. You will collaborate with a virtual account team to optimize profitability, drive product launches, and ensure a smooth order-to-cash process. You'll gather market and competitor insights to inform strategy and support cross-functional initiatives.

This is a chance to shape customer relationships in a science-led, growth-focused company and contribute to sustainable, market-leading solutions.

Compensaciones / Beneficios unique career paths science-led company growth opportunities collaborative culture customer-first approach

Responsabilidades Identify new business opportunities in collaboration with the country/regional Sales Manager

Define and drive action plans for existing and new key accounts with local targets





Optimize portfolio profitability

Lead contract negotiations and close deals

Support product launches with relevant functions

Collect and share customer and competitor information within DNP

Coordinate resolution of customer complaints

Track performance by customer and product and report timely

Apply DNP tools and procedures (e.g., CRM)

Requisitos principales Know-how of industry and markets; product/applications knowledge

Balance of commercial and technical know-how

Excellent communication and social/negotiation skills

Fluent English and local language excellent communication negotiation social skills cross-functional collaboration

CRM

📌 Account Manager Iberia (Ibiza)
🏢 dsm-firmenich
📍 Ibiza