About the company Viking Assistance is a leading
provider of roadside assistance services in Norway, Sweden,
Denmark, Finland and Estonia. We also support drivers across Europe
through our international partner network. We ensure efficient,
safe, and reliable support for vehicles and passengers, no matter
where a breakdown occurs. We assist in Norwegian, Swedish, Finnish,
Danish, Estonian and English languages. Role overview As a customer
service consultant, your tasks will involve receiving and
responding to phone inquiries from our customers who need roadside
assistance. The customers may find themselves in vulnerable
situations and our job is to help and assist them in these
situations. It is important to us that they receive the right
assistance. You will often be the first person a customer talks to
when something has happened on the road. You will work as part of a
larger team that helps and supports each other when needed. To
accomplish this task, you will work in various systems to solve the
challenges as effectively as possible. You will also assist our




partners in the insurance and automotive industry with various
questions related to roadside assistance. We are looking for
someone who works well independently and is passionate about
delivering excellent service to our customers. We value a positive
attitude, willingness to learn, reliability, and a genuine desire
to help people. You enjoy communicating with others, providing
great service, and staying calm and focused in a fast-paced
environment. Required qualifications: Experience in customer
service Fluent in Finnish , both spoken and written Proficient in
English , both spoken and written Swedish language proficiency is a
plus Ability to work all shifts is required Good skills in
data/technology/systems A clean criminal record is a prerequisite
You will fit right in at Viking if you: value good work ethics have
strong teamwork skills are comfortable working both individually
and in a team have strong c

📌 Finnish-speaking Customer Service Consultant (Comunidad Valenciana)
🏢 VIKING
📍 Comunidad Valenciana