Job Category Human Resources Schedule Full Time Located Remotely?

Position Type Management Assistant

Director of Human Resources The Ritz-Carlton Tenerife, Abama The Ritz-Carlton Abama Resort, Tenerife, is one of the island's most renowned luxury resorts. Set in an exceptional location overlooking the Atlantic Ocean, the resort combines luxury, nature, outstanding gastronomy, exceptional service, and unforgettable guest experiences.

As Assistant

Director of Human Resources, you will support the Director of Human Resources in leading and implementing the resort's people strategy while ensuring excellence in day-to-day HR operations. You will play a key role in fostering a positive, inclusive, and high-performance culture, partnering closely with department leaders and employees across the resort. We are looking for a proactive, approachable, and business-oriented HR professional with excellent communication skills, strong organizational abilities, and a genuine passion for helping people.

Ensure compliance with Spanish labor legislation, collective agreements, and applicable company policies. Contribute to workforce planning, staffing analysis, and organizational effectiveness. In conjunction with the Director of Human Resources, lead HR projects, audits, meetings, and initiatives at resort and Marriott level.

Support the Director of Human Resources in the implementation of the resort's people strategy and HR initiatives. Act as a trusted HR partner to department leaders and employees, providing guidance and support on people-related matters. Support recruitment, selection, onboarding, and talent attraction initiatives.

Ensure an excellent employee onboarding experience aligned with The Ritz-Carlton culture and service philosophy. Support performance management, employee development, and succession planning processes. Support the implementation of Marriott International and The Ritz-Carlton HR policies, procedures, and standards.

Provide guidance to managers on employee relations, performance, attendance, conduct, and workplace matters.



Support disciplinary and grievance processes in accordance with company policies and applicable legislation. Monitor and develop HR metrics in conjunction with HR Director and prepare relevant reports to support business and people's decisions.

Support payroll and HR administration processes, ensuring accuracy and compliance. Ensure that confidential employee records and HR documentation are being hold accurately. Support the HR team in maintaining a high level of service to employees and internal stakeholders.

We are looking for an experienced, multi-faceted HR professional with a genuine passion for hospitality, people development, and organizational excellence, who will have the potential to take on broader responsibilities as the role evolves. A minimum of 3 years in an HR Manager (or above) capacity in a complex, luxury hospitality environment. Strong knowledge of Spanish labor legislation and HR best practices.

Proven previous experience in Human Resources, preferably within luxury hotels, resorts, or high-end hospitality environments.

Experience with HR systems and digital HR tools is essential. Bachelor's degree in Human Resources, Business Administration, Psychology, Labor Relations, Hospitality Management, or a related field.

Experience in recruitment, employee relations, performance management. Genuine passion for people, hospitality, luxury service, and employee experience.

Experience supporting managers and employees across multiple operational departments. Fluency in Spanish and English. After one year of service, enjoy the resort as a guest and experience it from the other side.

Extra annual payment and bonus based on performance.



Innovative training and professional development programs. Laundry service. All benefit and bonus programs are subject to the company's internal regulations and applicable tax and social security laws.

There is no legal entitlement to these programs, and the employer may modify the offer at any time.) An Opportunity to Grow in Luxury Hospitality HR Working as an Assistant Director of Human Resources at The Ritz-Carlton Abama Resort means becoming part of a team where people are at the heart of the guest experience. You will have the opportunity to work in a high-profile luxury resort, partnering with leaders and employees across different departments and contributing directly to the development of a strong service culture. Every day will be an opportunity to develop people, strengthen teams, support business leaders, and contribute to an employee experience that reflects the same level of excellence we strive to provide our guests.

As part of The Ritz-Carlton, you will learn and embody our Gold Standards, including our Credo, Employee Promise, and Service Values. Every day, we set the standard for unique and exceptional luxury service around the world, and we take pride in delivering excellence in the care and comfort of our guests. By joining The Ritz-Carlton, you join a portfolio of brands within Marriott International.

Be where you can do your best work, begin your purpose, belong to an amazing integral team, and become the best version of yourself. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing integral team, and become the best version of you.

📌 Assistant Manager - HR & Payroll (Santa Cruz de Tenerife)
🏢 The Ritz-Carlton Hotel Company
📍 Santa Cruz de Tenerife