Experience the power of a game-changing career
We’re a integral technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

If you’re looking to grow and be inspired, as a Customer Service Representative in Barcelona (Onsite), you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.

Career growth and personal development

We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. As a Customer Service Representative on our team, you will:
- Take incoming customer contacts (via telephone, email, chat other automated alerts) and solve users’ demands
- Maintain service and product knowledge and expertise associated with applications specific to individual customers




- Escalate potential service issues initially with Mentor
- To follow all the processes and procedures of the project
- Have a proficient or bilingual level of Italian, and advanced level of English
- Have good disposition to work in a customer service environment
- Have customer care skills – ability to listen to and understand the customers’ need
- In this role, we offer benefits that help you support your unique lifestyle:
- Full-time 39 hours/week permanent contract: rotative between Monday and Saturday, between 09.00 to 20.00. A maximum of 2 Saturdays per month, on a rotating basis, with one compensatory day off during the week.
- Full paid training on the company and the project you'll be working on
- Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

📌 Customer Service Representative-Italian with English (España)
🏢 Concentrix Spain
📍 España