Overview In this role you drive top-line revenue by acquiring new customers and expanding within existing accounts in Spain & Portugal. You will align Zendesk solutions with client goals, lead multi-month, value-driven sales cycles, and foster executive sponsorship to secure strategic partnerships. You'll leverage data and cross-functional collaboration to optimize retention and expansion, contributing to Zendesk's mission of humane, human-centered customer service.

Compensaciones / Incentivos hybrid work model remote work flexibility global offices inclusive culture equal opportunity employer

Responsabilidades

Acquire new customers and penetrate top accounts in Spain & Portugal to grow revenue

Cross-sell additional Zendesk products to existing clients to maximize account value

Nurture key relationships for satisfaction, retention, and long-term partnerships

Use data, intents, and adoption history to improve prospecting and retention strategies

Create quarterly territory plans to increase market share

Demonstrate Zendesk product fit with client objectives to drive expansion

Lead complex, value-centric sales cycles with proofs of concept

Maintain a robust pipeline and accurate forecast to exceed targets





Build C-level sponsorship and engage decision-makers

Collaborate with internal teams to optimize sales strategies and execution

Close complex deals with a consultative approach and compelling business cases

Stay current on Zendesk solutions, competition, and industry trends

Requisitos principales BA/BS degree or equivalent experience

4+ years in cloud/software B2B or AI sales or solution engineering with a proven target track record

Consistent history of meeting/exceeding quotas

Experience navigating multi-month, value-focused sales cycles with proofs of concept

History of selling to C-level executives

Strong presentation, negotiation, and closing skills

Experience creating and leveraging territory and account plans

Entrepreneurial spirit, collaborative mindset, growth mindset

Familiarity with Sales tools such as Salesforce, Outreach, Clari, Seismic and Looker

Ability to travel to customer locations

Spanish and English language skills (Portuguese a plus)

presentation and negotiation prowess cross-functional collaboration entrepreneurial mindset

Salesforce

Outreach

Clari

📌 Commercial Account Executive (Santiago de Compostela)
🏢 Zendesk
📍 Santiago de Compostela