Overview In this role, you will be the face and voice of Deel for clients, guiding onboarding and establishing durable relationships to drive long-term success. You'll serve as a trusted advisor on operational and product-related issues while championing new capabilities to expand client usage. You will manage onboarding projects across stakeholders to ensure timely delivery.

This position blends generalist problem solving, data-driven insights, and cross-functional collaboration in a fast-paced, global environment. Join a high-performance team and help shape how Deel scales global work.

Compensaciones / Beneficios stock grant opportunities remote work flexibility and WeWork access inclusive and diverse workplace competitive pay with benefits global career opportunities additional country-based perks

Responsabilidades Plan, execute, and monitor general Employee Management Platform implementations for diverse clients

Become a Deel product expert for customers and internal teams





Communicate clearly with stakeholders to align use cases with Deel's best practices

Identify and resolve complex problems, providing global payroll expertise

Collaborate with Customer Experience & R&D; document implementation processes and best practices

Requisitos principales 3+ years in a customer onboarding role for a B2B SaaS product in HR, Payroll, or Finance

Multilingual: Fluent in German and English

Strong customer relationship skills and a passion for teaching others

Proven ability to manage multiple projects in a fast-paced environment

Clear written, verbal, and presentation communication skills

High attention to detail in onboarding plans and schedules

Adaptability in autonomous, high-pressure settings customer obsession cross-functional collaboration problem solving

JIRA

SFDC

G Suite

📌 Customer Onboarding Manager, SMB | French speaker (Toledo)
🏢 Deel
📍 Toledo