Customer operations specialist - french speaker (Santander)

Customer operations specialist - french speaker (Santander)

16 sep
|
Keysight Technologies
|
Santander

16 sep

Keysight Technologies

Santander

Overview Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5 G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions.

We are looking for a Customer Service / Order Management Specialist (fluent in French and English) to join our international team in Barcelona. In this role, you will manage end-to-end customer operations, including order management, sales support, and customer service within a fast-paced B2 B environment. You will act as a key point of contact for customers and internal stakeholders across sales, logistics, and service teams.

Contract Type: Internal Temporary Worker (ITW) assignment. Manage end-to-end order management (order-to-cash process), ensuring accurate and timely processing. Create quotes, process customer orders, and support sales teams (inside sales support).





Coordinate with logistics, manufacturing, and service teams to ensure smooth order fulfillment. Continuously identify process improvements in customer operations workflows. Fluent in French and English (mandatory) Fluency in Dutch is a highly valued.

Minimum 3 years of experience in customer service or order management environment A positive, proactive, and can‐do attitude, consistently going above and beyond to ensure customer satisfaction Strong ability to communicate effectively with both internal and external stakeholders and build strong working relationships Excellent time management and organizational skills, with the ability to manage multiple priorities High attention to detail and a process‐oriented mindset to ensure data accuracy and operational excellence Proven ability to proactively resolve complex issues, balancing customer needs and business requirements Comfort working in a dynamic, international environment, turning challenges into opportunities for exceptional customer care Careers Privacy StatementKeysight is an Equal Opportunity Employer.

📌 Customer operations specialist - french speaker (Santander)
🏢 Keysight Technologies
📍 Santander

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