German-Speaking Customer Advisor | Banking Sector Are you a fluent German speaker looking to build a career in the heart of Spain’s capital? We are hiring motivated Customer Advisors to join a growing, international fintech project in Madrid. Whether you are an experienced finance professional or a career starter with a passion for service, this is your chance to join a dynamic team in a world-class European hub.

As the primary point of contact for a leading banking institution, you will help customers manage their accounts, resolve inquiries, and navigate digital platforms with precision.

Expert Support: Assist German-speaking customers via phone, email, and chat with account queries, transactions, and digital banking tools. ~ Security &

• Compliance: Maintain strict data privacy standards and adhere to financial security protocols. ~ Language Integration:



Use your Spanish skills to navigate internal systems and coordinate with local teams. Native or near-native German (C1/C2) and solid Spanish (Minimum B2 required). ~ Positive, adaptable, and eager to learn (prior banking experience is a plus, but not required). ~ Work Authorization: EU work permit required

• Working Hours &

• Shift Options Choose your preferred fixed shift prior to starting: ~ Morning: 07:00 – 16:00 ~ Location: 100% On-site in our Madrid office Paid Training &

• Development Focus Areas: Deep dive into financial software, banking regulations, and customer service excellence Bonus: Up to €1,200 Annual KPI Performance Bonus ~ Comprehensive Private Health Insurance + Life Insurance ~ Career Growth: Direct pathways into Team Lead, Quality Analyst, and Trainer roles ~

📌 Customer Support Representative (German) Banking (Valencia)
🏢 Cross Border Talents
📍 Valencia