Position : Cybersecurity Help Desk / Support (4-Month Assignment)

Location : Spain

Contract duration : 4 months CTH

Cybersecurity Support Analyst to join their cybersecurity team on a short-term contract engagement. This role is designed to provide immediate support by addressing cybersecurity-related tickets, assisting with Data Loss Prevention (DLP) activities, and supporting day-to-day security operations while the organization completes its search for a full-time employee.

The idóneo candidate will have experience working in a Security Operations Center (SOC) environment, strong troubleshooting skills, and hands-on exposure to cybersecurity tools and incident response processes.

Key Responsibilities

- Manage and resolve cybersecurity-related service desk and security tickets
- Perform initial triage and investigation of security incidents and alerts
- Support CyberArk administration processes, including privileged access requests and administrative elevations
- Handle Data Loss Prevention (DLP) requests, including:
- Website access approvals and reviews
- USB device access requests
- Security policy exceptions
- Investigate suspicious activities and assist with malware analysis efforts
- Support incident management activities and escalation processes
- Assist users with security-related software installations and access issues
- Identify repetitive manual tasks and create automation opportunities to improve operational efficiency
- Collaborate with the cybersecurity team to maintain security controls and ensure timely ticket resolution
- Document findings, procedures, and remediation activities

Required Qualifications
- 3 to 4 years of cybersecurity experience within a helpdesk environment




- Experience working in a Security Operations Center (SOC) or cybersecurity operations environment
- Hands-on experience with CyberArk or similar Privileged Access Management (PAM) solutions
- Understanding of incident response and security ticket triage
- Familiarity with malware analysis concepts and investigative techniques
- Experience supporting DLP programs and security policy enforcement
- Ability to independently investigate and resolve security-related issues
- Strong communication and documentation skills

Preferred Qualifications
- Experience automating repetitive security or help desk tasks using scripting or workflow tools
- Exposure to endpoint security platforms, SIEM tools, or threat detection technologies
- Experience supporting enterprise-level cybersecurity operations

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support. Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit https://dexian.com/ .

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

📌 Cybersecurity Help Desk / Support (Cataluña)
🏢 Dexian Europe
📍 Cataluña