Overview

As Service Director for GEA's Olive Oil Center of Excellence in Iberia, you will lead the service strategy and operations for olive oil applications. You collaborate with sales, production and cross‐functional teams to drive profitability, service excellence and customer satisfaction. You'll define P&L; ownership, KPIs and standards while steering a high‐performing Iberia service team.

This role offers strategic impact across Iberia in a global center focused on advanced mechanical separation technologies.

Compensaciones / Beneficios Private health insurance

Employee Assistance Program

Versátil working hours

Hybrid work model (up to two remote days/week)

22 days of vacation per year

Continuous internal training and career development opportunities

Responsabilidades Lead and coordinate Pure Flow Processing (PFP) service activities for Olive Oil across Iberia

Define and own Service P&L;, KPIs, processes, standards and tools

Collaborate with Head of Sales to support commercial activities and cross‐department orders

Interface with customers, production and sales for cross‐functional coordination





Develop and manage the Iberia Service Team with a focus on best practices and continuous improvement

Monitor market/competitor trends and promote adoption of advanced service processes and cross‐selling initiatives

Drive customer satisfaction and internal performance through ongoing optimization

Requisitos principales Bachelor's degree in Engineering or related field

At least 5 years of leadership experience in service roles

Proven experience managing a service organization

Deep knowledge of state‐of‐the‐art service processes, methods and tools

Experience developing/executing service strategies that improve profitability

Fluent Spanish (mandatory) and proficient English

Strong leadership and team development

Excellent communication and relationship-building

Analytical and problem-solving capabilities

State-of-the-art service processes, methods and tools

Service strategy development and P&L; management

Cross-functional collaboration and stakeholder management

📌 Director/a de Servicio Post‐venta - Olive Oil (Iberia) (Úbeda)
🏢 Gea Group
📍 Úbeda