Dutch-Speaking Customer Service Representative | Spain

ABOUT THE ROLE We are recruiting on behalf of a leading international BPO/customer experience company based in Spain. You will join a multilingual team delivering high-quality support in

Dutch.

RESPONSIBILITIES • Handle customer inquiries via phone,

chat, and/or email in Dutch • Provide accurate, professional, and empathetic support • Follow client guidelines and quality standards

- Escalate complex issues appropriately • Maintain accurate records in CRM systems REQUIREMENTS • Fluent in Dutch — native or C1/C2

level (mandatory) • EU citizenship, valid EU work permit, or refugee protection status • Strong communication and interpersonal skills • Availability for rotating shifts (Mon–Fri + occasional weekends) • Previous customer service experience is an advantage

WHAT WE OFFER • Competitive monthly salary + KPI/performance bonus

️ Full relocation package provided (flight + accommodation support)

- Paid initial training • Dynamic multicultural work environment •

Career development opportunities

📌 Dutch-Speaking Customer Service Representative —Spain (Madrid)
🏢 Cross Border Talents
📍 Madrid