Pluxee Spain is seeking a Director of Customer Care & Customer Experience to define and execute the customer experience strategy across the organization. You will lead the customer care and experience functions, align with general functions, and drive satisfaction, governance and continuous improvement initiatives.
You will partner with cross-functional teams to put the voice of the customer at the heart of decision-making, optimize operations, and ensure service excellence for clients, merchants
📌 Director of Customer Experience (Madrid)
🏢 Pluxee
📍 Madrid