Overview As Senior UX Researcher at eDO, you will partner with Prime to connect evidence across Travel products and markets, shaping the member journey. You'll own the research roadmap across the Prime lifecycle and build scalable operations to accelerate evidence-based decisions. This role blends research leadership with cross-functional influence to improve acquisition, engagement and retention. hybrid work model Manage the strategic Prime research roadmap across lifecycle stages (acquisition, onboarding, engagement, adoption, retention) and prioritize studies aligning with growth, revenue, and experience.

Execute end-to-end generative, evaluative, and mixed-methods research and synthesize findings with behavioral data and evidence into actionable insights. balance resource and CRM constraints; Lead team-wide CRM participant recruitment, manage workflows, incentives,



privacy and sampling policies; monitor metrics to improve CRM operations. Scale responsible AI workflows from planning to impact, prioritize AI use cases, set validation and privacy controls, pilot and scale AI-driven research activities.

Requisitos principales 5+ years of UX/behavioral research experience in digital products, e-commerce, SaaS or subscriptions Strong systems thinking to build governance, workflows, and measurable operational controls Cross-functional collaboration with Product, Design, Data, CRM, Legal, and Privacy teams Applied experience using AI in research workflows with strong evidence quality and privacy judgment Excellent written and verbal English communication skills Fluency in Spanish, German, French, or Italian (English is standard)

📌 Experience Designer- Researcher (Barcelona)
🏢 Edreams
📍 Barcelona