Overview In this role you will own customer success for Veeva's Commercial product line at a major customer, coordinating cross-functional teams across Product, Sales, and Services. You will define deployment, governance, and transformation roadmaps, and establish post-deployment management to maximize value and adoption. The position is client-facing, with work from customer sites, home, or offsite, and focuses on delivering industry-leading CRM capabilities in the Commercial Cloud.

You will collaborate with multiple Veeva teams to drive opportunities for product growth and customer impact, aligned with the company mission to transform the life sciences industry.

Compensaciones / Incentivos Work Anywhere (remote or office)

potential bonus and/or stock bonus competitive total compensation

Responsabilidades Own service delivery accountability for the Commercial product line at a large customer

Partner with customer leadership, IT, and business stakeholders to define deployment and transformation roadmaps

Establish post-deployment application management

Support proposals and services contract negotiations





Coordinate Customer Success Manager activities to drive product value and adoption

Coordinate Product Management and Product Support activities

Lead coordination across cross-functional teams to ensure alignment and delivery

Requisitos principales 7+ years in large-scale program management within the Pharmaceutical Commercial space

Consulting experience across multiple functional areas for enterprise pharma clients

Proven track record leading diverse global teams on complex technology implementations

Experience in technology strategy and roadmap development for large pharma customers

Proven executive communication skills

Ability to influence at the executive level and handle ambiguity

Strong problem resolution, negotiation, and stakeholder management

Ability to coordinate with third parties and maintain program cadence

Travel up to 50%

Executive communication

Influencing without authority

Negotiation

Technology strategy

Roadmap development

Large-scale pharma implementations

📌 Global Program Manager - Commercial Life Sciences (Barcelona)
🏢 Veeva Systems
📍 Barcelona