16 sep
|
Holded
|
Barcelona
Overview As an Implementation Manager at Holded, you will own the SMB onboarding journey from scoping to go-live, translating clients' business processes into Holded configurations. You'll coordinate data migration, training, and workflow redesign to ensure immediate value and long-term retention. You will partner with product and support to scale onboarding, shaping templates and automation.
This is a hands-on, cross-functional role that drives fast adoption and customer success in a growth-focused SaaS environment. Compensaciones / Beneficios Permanent contract Adaptable working hours Annual training budget Responsabilidades Lead end-to-end onboarding projects for new clients, including scoping, configuration, data migration, training, and go-live. Map client business processes (accounting, invoicing, inventory, HR, CRM) to Holded features.
Deliver remote training and create client-specific guides, videos, and help articles. Hands-on experience with at least one ERP/BI software (e.g., Holded, Odoo, Microsoft Dynamics 365 Business Central, Navision, Sage) or similar.
Strong understanding of core SMB processes: accounting, invoicing, inventory, payroll basics, or CRM.
Native
Spanish speaker and fluent in English. Proven ability to manage multiple projects simultaneously without dropping the ball. ability to produce user training materials.
Experience with ERP/business management software (Holded, Odoo, Dynamics, Navision, Sage) Data migration skills (CSV, Excel, API-based imports) Experience with integration tools (Zapier, Make, native APIs)
📌 Implementation Manager I (Barcelona)
🏢 Holded
📍 Barcelona