Overview In this role you will lead end-to-end delivery of strategic IT programmes across Vodafone's Group Functions and Local Markets. You will coordinate multi-workstream initiatives spanning Applications, Infrastructure, Data, Testing, Deployment, Security and Operations, ensuring on-time, on-budget, high-quality outcomes. You'll translate business strategy into executable tech solutions and oversee the transition to Business-as-Usual operations.

You work closely with cross-functional teams, vendors and senior stakeholders to drive impact at scale. This is a hands-on leadership opportunity to shape transformative IT delivery in a integral telco setting.

Compensaciones / Beneficios Hybrid work model

Bonus on top of gross salary

Flexible working hours

Intensive Summer Schedule

Up to 20 days remote work

Private Health and Life Insurance for employees and family

Responsabilidades

Lead end-to-end delivery of strategic IT programmes from initiation through build, testing, deployment, hypercare, and BAU transition

Own programme plans, milestones, RAID logs, dependencies and delivery governance

Ensure delivery against timelines, budgets, scope and quality objectives

Provide clear status reporting to senior leadership and programme boards

Drive design closure across business, architecture, product and technical teams

Oversee delivery of application changes across ERP, Finance, CRM, Billing, Data, and Digital platforms





Act as primary IT interface for Group Functions, Local Markets, vendors and System Integrators

Manage third-party partners against delivery commitments, SLAs and quality outcomes

Own test readiness, planning, defect resolution and business sign-off; ensure release management and CAB approvals

Coordinate data migration, data integration and cutover planning

Ensure knowledge transfer and handover into support teams; establish runbooks and SLAs

Lead matrix teams across internal tech groups, offshore delivery centres, and partners

Requisitos principales Strong IT programme and delivery management experience in large enterprise environments

Proven track record delivering complex multi-country transformation programmes

Experience managing System Integrators and global vendors

Strong understanding of full SDLC / Agile / Waterfall / Hybrid methodologies

Expertise across Applications, Infrastructure, Data, Security, Testing, Deployment and Operations

Experience within telecoms, ERP, finance transformation, CRM, billing or digital transformation

Strong commercial awareness including budgets, forecasting and vendor management

Excellent stakeholder management and executive communication skills

Ability to lead in fast-paced, multi-cultural environments stakeholder management executive communication collaboration

SAP / S4HANA / ERP / RISE

CRM / Collections / Devices platforms

Billing systems

📌 IT Service Management Lead (Permanent) (Málaga)
🏢 Vodafone
📍 Málaga